Terms of Service
# DailyKooli Terms of Service
**Effective Date:** January 1, 2026
**Last Updated:** March 1, 2026
## 1. Acceptance of Terms
By using DailyKooli, you agree to these Terms of Service. If you disagree, please discontinue use.
## 2. User Accounts
- You must be 18+ to register
- Provide accurate information
- Maintain account security
- One account per person
- Accounts are non-transferable
## 3. Caregiver Responsibilities
- Maintain valid certifications
- Provide quality care services
- Adhere to safety guidelines
- Update availability promptly
- Respond to bookings within 24 hours
## 4. Client Responsibilities
- Provide accurate job descriptions
- Respect caregiver time and boundaries
- Pay agreed rates on time
- Maintain safe working environment
- Report issues promptly
## 5. Payments and Fees
- Platform fee: 15% of transaction
- Payments processed securely
- Withdrawals take 1-2 business days
- Minimum withdrawal: ₹500
- Refunds per refund policy
## 6. Safety and Verification
- Background checks required
- Report suspicious activity
- Emergency procedures available
- Insurance coverage provided
- GPS tracking for protection
## 7. Prohibited Activities
- False information
- Harassment or discrimination
- Unsafe practices
- Payment circumvention
- Account sharing
## 8. Dispute Resolution
- Contact support first
- Mediation available
- Escalation process
- Legal jurisdiction: Kerala, India
## 9. Limitation of Liability
DailyKooli is a platform connecting users. We are not liable for actions of users, quality of care, or disputes between parties.
## 10. Changes to Terms
We may update these terms. Continued use indicates acceptance of changes.